Privacy Policy — How 786bat Handles Your Data

1 Information We Collect

1.1 786bat collects personal information in the following categories:

1.2 786bat does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information. If you voluntarily disclose such information in communications with us, we will handle it with heightened care and will not process it beyond the immediate purpose for which it was shared.

2 How We Use Your Information

2.1 786bat processes your personal data for the following purposes:

• Account Management: To create, maintain, verify, and administer your player account, including processing deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
• Service Delivery: To enable your participation in cricket betting markets (BPL, IPL, T20 World Cup), casino games, slot games, and crash games available on the 786bat platform.
• Identity Verification (KYC): To verify your identity, age (21+ requirement), and address in accordance with our anti-money laundering and responsible gaming obligations.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, collusion, money laundering, and other prohibited activities as defined in our Terms & Conditions.
• Customer Support: To respond to your enquiries, resolve disputes, and communicate updates related to your account or transactions.
• Responsible Gaming: To monitor your activity for indicators of problem gambling and to fulfil our obligations to promote safe gaming, including the administration of self-exclusion requests and deposit limit settings.
• Legal Compliance: To comply with applicable legal, regulatory, and reporting obligations, including record-keeping requirements.
• Platform Improvement: To analyse aggregated, anonymised usage data to improve the performance, design, and content of the 786bat platform.
• Marketing Communications (with consent only): To send you promotional offers, bonus notifications, and seasonal updates — only where you have explicitly consented to receive such communications. You may withdraw this consent at any time.

2.2 786bat will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.

3 Legal Basis for Processing

3.1 786bat processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to fulfil our contractual obligations to you under the Terms & Conditions, including account operation and payment processing.
• Legal Obligation: Processing required to comply with applicable laws, including anti-money laundering requirements, age verification obligations, and record retention rules.
• Legitimate Interests: Processing carried out in pursuit of 786bat's legitimate business interests — such as fraud prevention, platform security, and service improvement — where those interests are not overridden by your rights and freedoms.
• Consent: Processing for optional purposes such as marketing communications, where you have given freely provided, informed, and explicit consent that can be withdrawn at any time without detriment.

4 Sharing Your Information

4.1 786bat does not sell your personal data. We may share your information with the following categories of third parties only where necessary and under appropriate data protection safeguards:

• Payment Processors: Mobile financial service providers including bKash, Nagad, Rocket, and Upay receive the minimum data necessary to process your deposits and withdrawals.
• Identity Verification Services: Third-party KYC and identity verification providers who assist us in confirming your identity and age in accordance with our policies.
• Game Technology Providers: Game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may process game-play data to deliver their gaming services on our platform. These providers operate under their own data protection obligations.
• Fraud Prevention Services: Specialist providers who help 786bat detect and prevent fraudulent activity, collusion, and money laundering.
• Legal and Regulatory Authorities: Where required by applicable law, court order, or regulatory direction, 786bat may disclose your personal data to competent legal or governmental authorities.
• Business Successors: In the event of a merger, acquisition, or transfer of 786bat's business, your personal data may be transferred to the successor entity, subject to equivalent data protection commitments.

4.2 All third parties with whom 786bat shares personal data are required to handle that data in accordance with applicable data protection principles and are not permitted to use it for any purpose other than those specified by 786bat.

5 Cookies and Tracking Technologies

5.1 786bat uses cookies and similar tracking technologies to enhance the performance and functionality of the platform. The types of cookies we use include:

• Essential Cookies: Strictly necessary for the platform to function, including session management and security tokens. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings and last-visited game categories to provide a more personalised experience.
• Analytical Cookies: Collect anonymised data about how players navigate the 786bat platform, enabling us to identify and improve underperforming areas.
• Security Cookies: Detect and prevent fraudulent activity, including suspicious login patterns and automated bot behaviour.

5.2 By continuing to use the 786bat platform, you consent to our use of essential and security cookies. You may control functional and analytical cookies through your browser settings; however, disabling certain cookies may impact platform functionality. 786bat does not use third-party advertising cookies or cross-site tracking technologies.

6 Data Retention

6.1 786bat retains your personal data for the following periods:

• Active Account Data: Retained for the full duration of your account and for a minimum of five (5) years following account closure, in accordance with anti-money laundering record-keeping requirements.
• Transaction Records: Financial transaction records, including deposit and withdrawal histories, are retained for a minimum of seven (7) years from the date of each transaction.
• KYC and Identity Documents: Retained for a minimum of five (5) years following the completion of verification or account closure, whichever is later.
• Support Communications: Retained for three (3) years from the date of the most recent communication in a support thread.
• Technical and Behavioural Data: Anonymised or aggregated versions may be retained indefinitely for analytical purposes; personally identifiable technical logs are retained for up to twelve (12) months.

6.2 Once the applicable retention period expires, 786bat will securely delete or irreversibly anonymise your personal data. You may request early deletion of data not subject to legal retention requirements by contacting [email protected].

7 Your Data Rights

7.1 Subject to applicable law, you have the following rights in relation to your personal data held by 786bat:

• Right of Access: You may request a copy of the personal data 786bat holds about you.
• Right to Rectification: You may request that inaccurate or incomplete personal data be corrected or completed.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to Restriction: You may request that processing of your data be restricted in certain circumstances, for example while a dispute is being resolved.
• Right to Object: You may object to processing of your personal data carried out on the basis of legitimate interests, including direct marketing.
• Right to Data Portability: You may request a copy of data you have provided to 786bat in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

7.2 To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request" and your registered account details. We will respond within 5 business days and complete valid requests within 30 calendar days. We may request proof of identity before processing your request.

8 Data Security

8.1 786bat implements a range of technical and organisational measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and the 786bat platform.
• Encryption at rest for sensitive stored data including financial records and identity documents.
• Role-based access controls ensuring that only authorised 786bat personnel can access personal data on a need-to-know basis.
• Regular internal security audits and vulnerability assessments of the 786bat platform infrastructure.
• Multi-factor authentication requirements for internal systems that handle personal data.

8.2 In the event of a personal data breach that poses a risk to your rights and freedoms, 786bat will notify affected players promptly and take all reasonable steps to contain and remediate the breach.

8.3 While 786bat takes data security seriously and employs robust safeguards, no system is entirely immune to risk. We encourage you to use a strong, unique password for your 786bat account and to contact us immediately at [email protected] if you suspect any unauthorised access to your account.

9 Children and Minors

9.1 786bat is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close any associated account.

9.2 If you are a parent or guardian and believe that a minor has registered on 786bat using false information, please contact us immediately at [email protected] so we can investigate and take appropriate action.

10 Changes to This Privacy Policy

10.1 786bat reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will post the updated Policy on this page with a revised "Last Updated" date and, where appropriate, notify you by email or via a platform notification.

10.2 Your continued use of the 786bat platform following the posting of changes to this Policy constitutes your acceptance of those changes. We encourage you to review this page periodically to stay informed about how we protect your data.

11 Contact Us

11.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the way 786bat handles your personal data, please contact us using the details below. We are committed to resolving all privacy-related enquiries fairly and promptly.

Email: [email protected] (subject line: "Privacy Request")

Response Time: We aim to acknowledge all privacy enquiries within 2 business days and to provide a full response within 5 business days.